A perfectly decent response from Blue Dragon this week. It is so calm and ordered that it reveals me to be boring rather than incisive. I'm picking on the wrong people.
Also- why don't I just shut up!
"Dear Mr Spalding
I have been passed your e-mail (below) by a colleague of mine, who
manages the Blue Dragon web-site. Firstly, apologies for the delay in
replying to you but I have been out of the office for the past week and
this is the first opportunity I have had to respond to you.
Secondly, let me address the points raised in your e-mail. The TV
adverts for Blue Dragon, utilising the strapline 'The East Made Easy'
were filmed at the beginning of this year in Thailand (both in factories
and on location eg. Chilli Fields). The adverts are an accurate
representation of tasks that are carried out manually in the factories
we work with in Thailand - with the creation of all advertising, we have
had to provide substantiation of these facts to the Advertising
Authorities before approval on scripts could be gained. Although we
focus on the manual process in our adverts, there are clearly parts of
the process that are automated eg. cooking of sauces, filling of bottles
etc. This enables us to make and deliver (back to the UK) and across
the World sufficient volumes to satisfy demand.
We choose the factories we work with very carefully and work directly
with them (we have an office in Bangkok) so communication with factories
and back into our Head Office in the UK takes place on a daily basis.
The factory featured in our TV adverts has recently been subject to a
social audit (in line with Marks & Spencers ethical standards) and the
audit indicated a meeting of requirements in this area (facilities,
working conditions, health & safefy etc etc). There are also strict
employment laws in place in Thailand which protect employee's rights and
conditions (as in the United Kingdom) and our factories comply with
these rules and regulations.
So in conclusion our products are partly hand prepared in Thailand by
Thai workers but they are not totally hand made.
We produce products for the Blue Dragon brand across the Far East
(Thailand, China, Singapore, Malaysia, Japan) but the products depicted
in our current TV adverts are all made in Thailand.
The conditions for workers in these Thai factories all comply with UK
audit prcesses and standards and their respective countries Employment
and Health & Safety laws.
I hope this information answers the questions you have raised. If you
have any outstanding questions / queries, I will be happy to respond.
Kind regards
Tracy Hughes
Marketing Controller
AB World Foods"

